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The Power of the Handwritten Note (and How to Scale It)

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The following is excerpted from a blog by Spark451, a Jenzabar Company.

In today’s digital age, where prospective students and families are constantly inundated by (often impersonal) emails, texts, and social media posts, it’s a rare treat to receive something handwritten. Honestly, is there anything that comes close to the authenticity and warmth of receiving a handwritten note? When was the last time you received one? (Because who really does that anymore?)

Receiving a personal note written by hand is such a surprise that it makes a big impact. It acts as physical proof of your school’s commitment to the student, helping them feel seen and valued in an often overwhelming decision-making process. In fact, we’ve heard anecdotes of students showing up to campus — note in hand — asking to speak with the particular admission counselor, director, or faculty member who took the time to reach out to them. 

Why Handwritten Notes Work

  1. Personalization Builds Trust
    Students and families want to feel that their college search is more than just a transaction. A handwritten note provides an opportunity to reference something personal about the student, such as a specific aspect of their application. This small, thoughtful gesture can create a strong bond that goes beyond the standard form letter.

  2. Emotional Connection
    Decision-making is an emotional process, especially when it comes to choosing a college. A handwritten note conveys care and effort, which helps prospective students feel emotionally connected to your school. It’s a signal that they matter to you, and their future is important to you — not just as a number, but as a person.

  3. The Unexpected Touch Stands Out In a Digital World
    We’ve already pointed out that in an era where everyone is bombarded with digital communication, receiving a handwritten note can be a refreshing and unexpected change. This element of surprise makes the note all the more effective and memorable, helping your school stand out from others.

  4. Building Long-Term Relationships
    Admissions doesn’t end when a student enrolls. Building a relationship with prospective students helps you connect them to the institution long before they step foot on campus. A small gesture can play a role in fostering these relationships, not only in the initial stages of recruitment, but also throughout their academic journey.

The Challenge of Scaling & Your Secret Weapon

While you might agree handwritten notes are impactful, the thought of manually writing and mailing hundreds or thousands of them might make your hand cramp up. That’s where Spark451 comes in.

By leveraging student data from your CRM with some creative copywriting, we’re able to automate the whole process using technology — with real pen and ink — to create a piece that feels just as authentic and thoughtful as those written by hand, but in a fraction of the time. For any skeptics out there, you can even select the lettering style and smudge the ink! It’s legit.

Discover how to make your automated, handwritten notes effective when you read the rest of the article here.

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