Jenzabar
Chatbot
Empower Student Agency and Engagement With an AI-Driven Chatbot
Jenzabar Chatbot is an always-on, digital engagement platform powered by artificial intelligence (AI). By directing students through an automated, self-service channel, Jenzabar Chatbot provides students with answers to commonly asked questions and gives staff more time to engage students personally when more complex challenges arise.
Using artificial intelligence and natural language processing, Jenzabar Chatbot evolves and matures with every conversation. While the platform is preconfigured with hundreds of similarly phrased questions and suggested answer templates, you can easily configure additional questions and answers to cater to your unique requirements and trends.
Using artificial intelligence and automation, Jenzabar Chatbot powers student agency and enables learners to get answers to pressing questions.
"Because [Jenzabar] Chatbot ends each conversation with a brief satisfaction survey, we can easily identify which interactions need to be improved. The more we use Jenzabar Chatbot and make adjustments, the more it will answer, the more we will save."
Brandon Berg
Associate Vice President, Information Technology
Community College of Beaver County
Institutions Using Jenzabar Solutions Have Seen
saved each month
decrease in average inquiry response time
reduction in administrative workload
