Jenzabar Managed Services Product Sheet

Transform Your IT Service

Now more than ever, the success of your IT organization is vital to the success of your institution. From wireless access to remote support, from software implementation to hardware upgrades, the demands on your IT department keep growing even as your resources shrink. You might be overloaded and understaffed—but you’re still charged with achieving your mission.

Jenzabar Managed Services help you build and manage a strong technology environment to position your institution for future growth. Acting as your partner, we will extend your capacity so you can deliver top-quality services to all your constituents. To help you meet your goals, we supply the IT expertise and comprehensive services you need—whether that’s day-to-day support, project management, network management, or managing your technology for future growth.

Jenzabar Managed Services include a comprehensive suite of IT support and services tailored specifically to higher education. We focus on both proactive and reactive services to deliver a secure, scalable environment responsive to and aligned with your institution’s mission

Make the most of your IT resources, enhance your data security, and keep your technology current with Jenzabar Managed Services. Just tell us what you need, and consider it done.

• Long- and short-term support
• Higher education experience and systems knowledge
• Remote and/or onsite support
• 24x7x365 coverage options
• Quick staff augmentation for urgent project
• More time for IT to spend on high-value services and strategic initiatives

Rely on our experts in risk management to help you implement and manage plans on:

• Data and network security
• Disaster recovery
• Network security audits

Jenzabar can maintain your systems remotely via a scalable and reliable cloud platform, so you can focus on helping your students succeed. Our cloud platform allows you to enact:

• Remote server management
• 24x7x365 network monitoring
• Identity and access management
• Asset management
• End-user support for Jenzabar and non-Jenzabar applications

We can provide both on-site and remote staff to assist your IT team on important short- or long-term projects, allowing you to gain the advanced skills and expertise you may be missing. We can even provide permanent staffers or help you hire the best additions to your team.

Today’s students are more connected than ever before. Smartphones, tablets, and laptops are essential to their educational experience. Jenzabar Managed Services can help you extend connectivity to students, staff, faculty, and alumni, and offer an open yet secure environment for collaboration and information exchange.